Who we are
This privacy policy applies to The ChatGPT Manual, a digital product sold at this website. When this policy refers to "we," "us," or "our," it means the operator of this website and seller of these products.
If you have questions about this policy or how your data is handled, contact us at: ryan.hudson@gmail.com
What information we collect
We collect information in two ways: information you give us directly, and information collected automatically when you visit the site.
Information you provide:
- Purchase information: When you buy a product, our payment processor (Stripe) collects your name, email address, and payment details. We receive your name and email address so we can deliver your purchase. We do not receive or store your credit card number — Stripe handles that directly.
- Email signups: If you subscribe to our mailing list, we collect your email address and, optionally, your first name.
- Contact inquiries: If you email us, we keep a record of that correspondence.
Information collected automatically:
- Analytics data: We use Google Analytics to understand how people find and use this website. This includes pages visited, time on page, general location (country/region level), device type, and referral source. This data is aggregated and anonymous.
- Cookies: Google Analytics uses cookies. You can opt out of Google Analytics tracking using the Google Analytics opt-out browser add-on.
How we use your information
- To deliver your purchased files to you
- To send purchase confirmations and receipts
- To send occasional emails if you have subscribed (you can unsubscribe at any time)
- To respond to support requests and questions
- To understand how people use the website so we can improve it
- To comply with legal obligations
What we do not do
- We do not sell your personal information to anyone, ever.
- We do not share your information with advertisers or marketing companies.
- We do not send unsolicited marketing emails to customers who have not opted in.
- We do not use your data to build advertising profiles.
Who we share information with
We share information only with the services required to operate this business:
- Stripe — payment processing. Their privacy policy is at stripe.com/privacy.
- Google Analytics — website analytics. Anonymous, aggregated data only.
- Our email platform — to send purchase confirmations and newsletters to subscribers. We use a reputable ESP (email service provider) that is GDPR-compliant.
We may also disclose information if required by law or to protect our legal rights.
Data retention
We retain purchase records (name, email, what was purchased, when) for as long as required for tax and legal purposes — typically 7 years. Email subscriber records are kept until you unsubscribe.
Your rights
Depending on where you live, you may have rights regarding your personal data, including:
- The right to know what information we hold about you
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to opt out of marketing emails (unsubscribe link in every email)
- For EU/UK residents: rights under GDPR including data portability
- For California residents: rights under CCPA
To exercise any of these rights, email us at ryan.hudson@gmail.com. We will respond within 30 days.
Children's privacy
This website is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
Changes to this policy
We may update this privacy policy occasionally. When we do, we will update the "last updated" date at the top of this page. Material changes will be communicated to email subscribers.
Contact
Questions about this policy: ryan.hudson@gmail.com